Mark Choey

Meet Mark, the founder, and CEO of Highnote, a presentation and proposal platform designed specifically for service providers. With a background as a top-producing salesperson, team and brokerage leader, computer engineer, and product designer, Mark has a unique insight into what it takes to create great software for service providers who don’t have time to design.

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How to Create a Culture of Self-Improvement in Your Company

Whether you have your own business or lead a group of hardworking people, you probably want to be surrounded by folks who are eager to learn and make themselves better all the timeThink about it – would you rather be with people uninterested in learning new things or with people who always want to do better? We’re sure the answer is the latter.
 

Think about how some companies and businesses become really successful. They do it by always trying to get better at what they do. This helps them not only grow and do well but also stay successful for a long time. When a company encourages its employees to keep learning and getting better, it’s like giving them the power to change and come up with new ideas. This makes the company strong and ready for the future.

Even though not everyone wants to get better at what they do, there are ways to make it more common in your workplace. Here’s how you can help encourage people to keep learning and improving:

Encourage Curiosity

Encourage Curiosity

Curious people are those who want to constantly learn more and do more. It’s about asking questions, seeking answers, and exploring new ways of doing things. Encourage your team to feed their curiosity and learn something new each day. It can be about a topic they are interested in personally and not necessarily work-related. Fostering this natural curiosity will also carry over to their work.

Provide Learning Opportunities

Provide Learning Opportunities

A significant factor in encouraging a culture of self-improvement is providing learning opportunities to team members. Offering workshops, training sessions, and webinars covering different skills encourages employees to learn new skills and better themselves. You should ensure that whoever is interested in learning new skills has access to such growth tools.

Keep in mind that learning doesn’t always have to be in a formal setting. You can also set up casual lunchtime sessions where team members can share their expertise on a topic. For example, one team member can have a short talk on their thoughts on customer service, then the rest of the team can participate in a discussion after. Regular team lunches are a great way to encourage camaraderie and foster learning from each other.

Offer Constructive Feedback

Offer Constructive Feedback

If your team members don’t know how they are doing or which areas they need improvement in, they won’t be able to improve. Teach your team how to embrace feedback and treat it like a treasure map leading them toward improving themselves. Constructive feedback should be seen as a compass guiding a person to become their best version.

Aside from top-down feedback, encourage peer-to-peer feedback. Create an environment where everyone is comfortable giving and receiving constructive feedback. Think of your teammates and colleagues as your biggest cheerleaders and mentors.

Promote Goal Setting

Promote Goal Setting

Setting personal and professional development goals provide direction and motivation for growth. Require team members to set short-term and long-term goals that align with the company’s overall objectives. Set regular times where employees re-visit and re-assess these goals to track their progress and make adjustments if necessary. Ensure goals are SMART (Specific, Measurable, Achievable, and Relevant) to make it easier to keep track of them and measure their success.

Implement a Mentorship and Coaching Program

To help people learn and get better at their jobs, you can create special programs where experienced workers help new ones. It’s like having a big brother or sister to show you the ropes. This way, everyone can learn from each other and work together to do their best.

A coaching program is similar, where a coach provides personalized guidance to individuals with the goal of helping them overcome obstacles, achieve their goals, and reach their  full potential. A coach can be someone already working in the company or another professional brought in from the outside to have the specific role of being a coach.

Celebrate Wins

Celebrate Wins

People like it when you notice their effort and say, ‘Good job!’ It’s important to praise them when they make progress, even if it’s just a little bit. This makes them happy and more motivated to keep getting better. It’s a bit like when you play a video game or use an app and earn coins or badges for doing well. It feels good and makes you want to keep playing.

For example, you can have a monthly feature highlighting team members who’ve shown remarkable growth or improvement. If your company is in sales with targets, highlight those that have reached them. This pat on the back will help keep people motivated and inspire others to strive for the same.

Creating a culture of self-improvement isn’t just about showing up for work – it’s about growing, improving, and thriving. It is not a one-time endeavor, but a continuous journey that requires commitment and dedication from both management and team members. When you foster a culture of self-improvement you can encourage growth, learning, and collaboration. When people thrive, so does the company.